管理學

課程概述與目標: 本課程在介紹基礎的管理概念與理論,包括規畫、組織、領導、控制等管理功能,以及整合性的管理議題,如組織文化與環境、全球環境、創新與變革等等,使學習者瞭解當代企業經營管理的本質與整體的概念。 課程目標: (1) 有系統地瞭解規劃、組織、領導、控制的管理程序。 (2) 應用:藉助個案研討、實做調查、閱讀與寫作,讓同學學習對於特定狀況的分析能力。

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(1) 學期考試  由授課老師共同出題,以選擇、是非、填充為主。  三班同時段考試,但分成三個地點考試。 (2) 助教時間  同學可在助教時間,向值班助教請教個案、課文、講義、ppt、作業等問題,或是利用 e-campus網路教學平台問問題 (http://dcpc.nctu.edu.tw/ )。

(1) 學期作業、考試、評量  作業及缺席:20% (評分內容:課堂表現佔10% + 出席佔10%:全勤10分,每缺席一次扣1 分,兩次遲到或早退算一次缺席)。  學期考試 :60%期末考(期末考 20%; 二次期中考各20%(考試範圍:每次4章,以選擇、是非、填充為主。)  學期分組報告:20%(評分內容:口頭報告佔:10%,紙本報告佔:10%) (2) 評量方法  期末考:20%  期中考:40% (分二次舉行,各20%)  作業、缺席:20%  學期分組報告:20%

• Ch.1 Managers and you in the work place

  1.Who Are Managers? 2.What Is Management? 3.What do Managers do? 4.What Is an Organization? 5.Why Study Management?

  講授：

  3

• Ch.2 Decision making

  1.The Decision-Making Process 2.The Manager as Decision Maker 3.Decision Making For Today’s World

  講授：

  3

• Ch. 3 Global management

  1.Who Owns What? 2.What’s Your Global Perspective? 3.Understanding the Global Environment 4.Doing Business Globally 5.Managing in a Global Environment

  講授：

  2.5

  實作：

  0.5

• Ch. 6 Managing change

  1.Forces for Change 2.Two Views of the Change Process 3.Managing Organizational Change 4.Contemporary Issues in Managing Change 5.Stimulating Innovation

  講授：

  2.5

  實作：

  0.5

• Ch. 7 Constraints on managers

  1.The Manager: Omnipotent or Symbolic? 2.The Organization’s Culture 3.Current Organizational Culture Issues Facing Managers 4.The Environment

  講授：

  2.5

  實作：

  0.5

• Ch. 8 Planning and goal-setting

  1.What Is Planning? 2.Why Do Managers Plan? 3.How Do Managers Plan? 4.Establishing Goals and Developing Plans 5.Contemporary Issues in Planning

  講授：

  2.5

  實作：

  0.5

• Ch.9 Strategic planning

  1.The Importance of Strategic Management 2.The Strategic Management Process 3.Types of Organizational Strategies 4.Strategic Management in Today’s Environment

  講授：

  2.5

  實作：

  0.5

• Ch 11 Organization design

  1. Designing organizational structure 2. Mechanistic and organic structure 3. Contingency factors affecting structural choice 4. Traditional organizational designs

  講授：

  2.5

  實作：

  0.5

• Ch. 14 Interpersonal and organizational communication

  1.Understanding Communication 2.Interpersonal Communication 3.Organizational Communication 4.Understanding Information Technology 5.Communication Issues in Today’s Organization

  講授：

  2.5

  實作：

  0.5

• Ch. 16 Leadership

  1.Who Are Leaders and What Is Leadership? 2.Contingency Theories of Leadership 3.Contemporary Views on Leadership 4.Leadership Issues in the Twenty-First Century

  講授：

  2.5

  實作：

  0.5

• Ch. 17 Motivation

  1.What Is Motivation? 2.Contemporary Theories of Motivation 3.Current Issues in Motivation 4.From Theory to Practice: Suggestions for Motivating Employees

  講授：

  2.5

  實作：

  0.5

• Ch. 18 Controlling activities and operations

  1. What is control 2. Controlling for organizational and employee performance 3. Tools for measuring organizational performance 4. Contemporary issues in control

  講授：

  2.5

  實作：

  0.5

Robbins, S. P. & Coulter, M., Management, 14th. ed., 2017, Pearson. (華泰)

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