個案管理

3/2 1010-1200 Course introduction and grouping The role and function of case manager ‧ Definition of case management ‧ Introduce process of case management ‧ Case management model in community ‧ The role and function of case manager ‧ Case management Vs care management

3/9 1010-1200 Course introduction and grouping The role and function of case manager ‧ Definition of case management ‧ Introduce process of case management ‧ Case management model in community ‧ The role and function of case manager ‧ Case management Vs care management

3/17 (W2 joint) 1530-1720 Mutli-disciplinary matchmaking of innovative health care program

3/23 1010-1200 The process of case management: Assessment ‧ Strengths based assessment of assets, needs and barriers to care ‧ Engaging individual and their caregivers in the assessment process Culturally-competent assessments

3/30 1010-1200 The process of case management: Goal setting and service plans ‧ Client-centered service plans ‧ Maximizing strengths and minimizing barriers ‧ Developing SMART service plans (Specific, Measurable, Agreed upon, Realistic, Time-based)

4/6 1010-1200 Holidays

4/13 1010-1200 The process of case management: Intervention ‧ Direct services (implementing plans, teaching, guiding, processing, providing information, supporting) ‧ Indirect services (linkage, advocacy, coordination, network)

4/20 1010-1200 Dimension of case management: Relationship ‧ Building a trusting relationship ‧ Ethics (including confidentiality, boundaries) Abuse, exploitation and neglect

4/27 1010-1200 Dimension of case management: Relationship ‧ Reducing conflict ‧ Crisis management Difficult conversations

5/4 1010-1200 Student presentations

5/11 1010-1200 Program development, designing and managing programs

5/18 1010-1200 Resources assessment, mobilization, utilization, and referral

5/25 1010-1200 Dimensions of case management: Supervision, quality control and utilization review ‧ Ensure individuals are receiving appropriate services ‧ Ensure organization is providing appropriate level of care Working in a multidisciplinary team

6/1 1010-1200 The process of case management: Evaluation of progress on goals ‧ Ongoing assessment ‧ Care transitions/ referal ‧ Termination

6/8 1010-1200 Case report: The process of case management: Special topic Case management in hospital

6/15 1010-1200 Case report: The process of case management: Special topic ‧ Case management on obesity and myopia in school and community

6/22 1010-1200 Student Presentation (1.5 hour) Course Evaluation (0.5 hour)

Free Proof-of-Concept(POC) Proof-of-Service(POS) Proof-of-Business(POB )