生產與作業管理

講授營運管理(供應鏈、生產、作業、專案)之相關理論,並經由實務案例之報告與討論,增進修課學生對營運管理理論之了解與實務之運作能力。

statistics (must), operation research (plus)

無備註

經典案例Video 示範教學、EXCEL模擬作業

期中考、期末考、平時作業、個案報告

• Introduction to POM

  1. What is Operation Management (OM)? 2. Supply Chain Transformation Process 3. Differences Between Services and Goods Production

  講授：

  3

• Operations and Supply Strategy

  1. What is Operations and Supply Strategy? -Competitive dimensions -The notion of trade-offs -Order winners and order qualifiers 2. Strategic Fit: Fitting Operational Activities to Strategy 3. A Framework for Operations and Supply Strategy 4. Productivity Measurement 5. How Does Wall Street Evaluate Operations Performance?

  講授：

  6

• Demand Management and Forecasting

  1. Demand Management 2. Components of Demand 3. Types of Forecasts 4. Qualitative Forecasting Methods 5. Time Series Analysis 6. Causal Relationship Forecasting 7. Focus Forecasting 8. Web-Based Forecasting:Collaborative Planning, Forecasting, and Replenishment (CPFR)

  講授：

  6

• Aggregate Sales and Operations Planning

  1. Overview of Sales and Operations Planning Activities 2. Production Planning Hierarchy 3. The Aggregate Operations Plan 4. Aggregate Production Planning Techniques 5. Yield Management

  講授：

  5

• Inventory Control

  1. Purposes of Inventory 2. Inventory Cost 3. Independent vs. Dependent Demand 4. Inventory Systems -Single-period inventory model -Multi-period inventory system A. Fixed-order quantity models -Basic model -Establishing safety stock levels -Fixed-order quantity model with safety stock B. Fixed-time period models C. Price-break model 5. Miscellaneous Systems and Issues -Three simple inventory system -ABC inventory planning -Inventory accuracy and cycle counting

  講授：

  5

• Master Production Scheduling and Material Requirements Planning

  1. Objectives of Master Production Scheduling 2. Procedure for Developing Master Production Schedule 3. Demand Management 4. Where MRP Can Be Used? 5. MRP System Structure –Bill of material (BOM) file –Inventory records file –MRP logic 6. Computing Work Center load 7. Lot sizing in MRP system 8. MRP II

  講授：

  5

• Scheduling and Shop Floor Control

  1. Manufacturing Execution Systems 2. The Nature and Importance of Work Centers 3. Priority Rules and Techniques 4. Shop-Floor Control 1. Personnel Scheduling in Services

  講授：

  5

• Lean Manufacturing

  2. Lean Logic 3. The TOYOTA Production System -Elimination of waste -Respect for people 4. Lean Implementation Requirements 5. Lean Services

  講授：

  5

• Constraint Management

  1. Goldratt’s Rules of Production Scheduling 2. Goldratt’s TOC 3. Goal and Performance Measurements of the Firm 4. Unbalanced Capacity 5. Bottleneck and Capacity-Constrained Resources 6. Methods for Control 7. Comparing Synchronous Manufacturing to MRP and JIT 8. Relationship with Other Functional Areas

  講授：

  6

• Supply Chain Strategy

  1. Measuring Supply Chain Performance 2. Types of Supply Chain Strategies 3. Service Supply Chains 4. Outsourcing 5. A Framework for Structuring Supplier Relationships 6. Design for Logistics 7. Value Density (Value per Unit of Weight)

  講授：

  3

1. Operations Management: Processes and Supply Chains, Student Value Edition, 11th Edition , Lee J. Krajewski , Manoj K. Malhotra, Larry P. Ritzman 2. Operations & Supply Management, Jacobs, Chase, Aquilano,McGraw-Hill. 3. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Harold Kerzner, Wiley

地點

MB411

時間

TBA

聯絡方式

chihwang@mail.nctu.edu.tw